English | 繁體中文

Duty Controller(s) - Load Control

Department :
Reference Code :
Employment Type : Permanent

Job Duties


1.      To supervise and motivate all work teams in Load Control for smooth and effective delivery of services to fulfill operational responsibilities.

2.      To manage day-to-day resource deployment and maximize productivity through effective planning of roster patterns, allocation of resources, management of sectional manning levels, monitoring of overtime work and proper record management.

3.      To recommend improvements on existing work practices and equipment requirements/modifications.

4.      To communicate all procedural changes and requests to all staff and ensure their full awareness and understanding.

5.      To attend respective Airline meetings, follow up on irregularities and make recommendations for improvement.

6.      To investigate any incidents, accidents, delays, complaints and irregularities as shown in the record and propose preventive measures to LCM.

7.      To ensure staff compliance with the Safety Management System by promoting safety culture, organizing Safety Campaign or Airline Services Campaign, and by closely monitoring staff’s safety practices.

8.      To maintain staff discipline, efficiency, safety, appearance and morale in LCL.

9.      To attend training sessions, as and when required, either as instructor or trainee.

10.  To complete other assignment allocated by LCM.




  • Post-secondary or above.
  • Minimum 5 years’ experience at supervisory level in relevant field.
  • Competence in crisis management and problem-solving.
  • Good communication and interpersonal skills.
  • Holder of valid HK driving license 1 & 2.


Interested parties please note the following application procedures:

Application closing date : 1 November 2021

Remarks: Information provided by applicants will be used for recruitment related purposes and will be treated in strict confidence.  Applicants not invited for interview within 4 weeks may consider their applications unsuccessful.  All information on unsuccessful applicants will be deleted from our files within 6 months.

How to apply:
Please send us your application with detailed resume by either:
1. Mail to People Department,
Hong Kong Airport Services Ltd., 4/F, Cathay Dragon House, 11 Tung Fai Road,
Hong Kong International Airport, Lantau, Hong Kong.
2. Fax to 2928 3170.
3. Email to recruitment@has.com.hk

We offer an attractive benefits package, including staff bus services, staff price canteen services, shift-duty allowance, overtime allowance, medical benefits, retirement benefits, airline concessional travel, discretionary year-end bonus, driving licence sponsorship...etc.

Privacy Policy
Information provided by applicants will be used for recruitment-related purposes only and will be handled in strictly confidential. Applicants not being invited for an interview within 4 weeks may be considered their applications unsuccessful. All information regarding unsuccessful applicants will be deleted from our files within 6 months.