Responsibilities
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Assist in design, development and customization of training and assessment materials, ensuring the training align with ISAGO standards and meet the requirements of customer airlines
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Conduct classroom training and briefing session
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Support and monitor the coaching performance of frontline coaches
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Provide on-the-job coaching and assessment to frontline colleagues
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Assist in the review and updating of training content, ensuring the training are up-to-date and accurate
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Compile training progress report and keep record of training results
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Keep current of operational knowledge and skills and perform operation duties
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Assist in training administration and needs analysis study
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Support operations, projects as and when required
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Perform the ad-hoc assignment and duties assigned by superior
Requirements
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HKCEE / HKDSE or equivalent
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Minimum 2 years working experience in Passenger Services handling
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A role model of service quality and operational safety and security
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Good command of spoken and written English and Chinese (Cantonese and Putonghua)
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Passion to learn and share with others
How to Apply
Please send us your application with detailed resume by either:
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Mail to People Department, Hong Kong Airport Services Ltd., 4/F, Cathay House, 11 Tung Fai Road, Hong Kong International Airport, Lantau, Hong Kong.
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Fax to 2928 3170.
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Email to recruitment@has.com.hk
We offer an attractive benefits package, including discretionary performance bonus, employee/dependent concessional travel scheme, employee/dependent medical scheme, attractive annual leave/holidays, airport/group staff discount, promising career opportunities, training/funding program, on-the-job training.
**Apply to eligible positions**
Applicant Privacy Policy
Information provided by applicants will be used for recruitment-related purposes only and will be handled in strictly confidential. Applicants not being invited for an interview within 4 weeks may be considered their applications unsuccessful. All information regarding unsuccessful applicants will be deleted from our files within 6 months. Read more about Applicant Privacy Policy.