Assist in design, development and customization of training and assessment materials, ensuring the training align with ISAGO standards and meet the requirements of customer airlines

Conduct classroom training and briefing session

Support and monitor the coaching performance of frontline coaches

Provide on-the-job coaching and assessment to frontline colleagues

Assist in the review and updating of training content, ensuring the training are up-to-date and accurate

Compile training progress report and keep record of training results

Keep current of operational knowledge and skills and perform operation duties

Assist in training administration and needs analysis study

Support operations, projects as and when required

Perform the ad-hoc assignment and duties assigned by superior