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Head of Ramp Operations

部門 : 

Ramp Services Department

職業類別 : 

檔案編號 :

Permanent

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主要職責

  • Maintain the highest standards of safety across all ramp operations, including aircraft handling, freighter handling, and load sheet accuracy

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  • Proactively identify safety risks and hazards, develop comprehensive mitigation strategies, and enforce strict adherence to safety protocols, in alignment with both regulatory requirements and internal standards

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  • Collaborate closely with the Safety and Security Department (SSD) to conduct regular safety inspections, audits, and staff safety monitoring, ensuring a zero-compromise approach to safety

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  • Ensure effective resource management, including optimal staffing levels for aircraft handling, freighter handling, services control, and ramp duty teams to meet operational demands

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  • Oversee operational cost control, ensuring adherence to approved budgets without compromising safety or service quality

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  • Enforce rigorous compliance with operational and flight safety standards, ensuring accuracy in baggage handling, load sheets, and ramp operations to prevent safety incidents

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  • Manage absence and work injury issues efficiently while ensuring consistent staff performance appraisals and recognition

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  • Identify training needs and implement targeted staff development programs that reinforce safety awareness and operational skills

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  • Foster a culture of safety and teamwork, encouraging staff to contribute ideas for improving operational safety and efficiency

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  • Maintain regular communication with airlines, business partners, and the Airport Authority to align operations with customer requirements and critical KPIs

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  • Liaise with employee unions to maintain positive relationships and resolve issues amicably

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  • Lead training sessions on operational best practices, safety protocols, and crisis management, either as a participant or instructor

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  • Drive change management initiatives and lead by example in promoting a safety-first culture within the team

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  • Carry out additional tasks as assigned by the General Manager Operations, ensuring alignment with the broader organizational goal

入職要求

  • University graduate / tertiary education​

  • Minimum 8 years’ experience in aircraft loading and customer servicing including 3 years at management level

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  • Proven competence in crisis management, problem-solving, and decision-making under pressure

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  • Excellent leadership, interpersonal, and communication skills, with a strong commitment to safety and service excellence

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  • Fluency in both Cantonese and English is required, with strong verbal and written communication skills in both languages

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  •  A valid HK driving license (categories 1 & 2) is preferred

申請方法

請將詳細履歷循下列途徑遞交:​

  1. 電郵:人才招聘及發展主管, johnny.li@cpcs.com.hk

​查詢:

Whatsapp: 9190 4717

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