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領隊 - 培訓、績效及標準

部門 : 

旅客服務部

職業類別 : 

檔案編號 :

長期僱員

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主要職責

  • Collaborate in the design, development and customization of training and assessment materials to ensure compliance with ISAGO standards and alignment with customer airlines requirements

  • Conduct Induction Training Programme, Airline Training, and Briefing sessions to onboard and educate staff

  • Support and monitor the coaching performance of frontline coaches

  • Provide on-the-job coaching and assessment to frontline colleagues

  • Assist in the review and updating of training content, ensuring it is current, accurate and relevant to industry standards

  • Compile training progress reports and maintain comprehensive records of training outcomes

  • Stay abreast of industry changes and operational best practices, performing operational duties as required

  • Assist in training administration and conduct needs analysis studies to identify training requirements

  • Support operations, projects as and when required

入職要求

  • Post-secondary or above

  • Minimum 2 years working experience.  Experience in Aviation Passenger Services handling or Customer Service Training will be advantage

  • A role model of service quality and operational safety and security

  • Good command of spoken and written English and Chinese (Cantonese and Putonghua)

  • Good presentation skills and listening skill

  • Computer literate, especially Microsoft Word and Excel

  • Passion to learn and share with others

申請方法

請將詳細履歷循下列途徑遞交:

  1. 電郵: recruitment@has.com.hk

​查詢:

電話:2450 2988

Whatsapp: 9190 4717

我們為員工提供優厚福利,包括酌情發放的工作表現獎、僱員/家屬機票優惠、僱員/家屬醫療福利、優於法例年假、假期、機場/集團員工優惠、良好晉升機會、培訓/資助計劃及在職培訓。

**適用於符合條件的職位**

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