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Our leadership team

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Agatha Lee

Chief Executive Officer

Agatha Lee is the Chief Executive Officer Subsidiaries of the Cathay Pacific Group. Her role covers HAS, Cathay Pacific Catering Services and Vogue Laundry Services, and her primary focus is ensuring our customers benefit from the high-quality support services of airport ground handling that our company provides.


Cheuk Lo

Chief Operating Officer

As Chief Operating Officer, Cheuk is responsible for all aspects of our company, ranging from organisational development and manpower planning to performance management, profitability and productivity, and customer service.

Cheuk joined Cathay Pacific Airways in 2002 and has worked in various roles in Hong Kong, Bangkok, Penang and Vancouver. Before joining HAS, he headed Cathay’s Customer Relationship team, looking after members and frequent flyers. He is a graduate of Queen’s University, Canada, where he obtained a Bachelor of Science degree in Electrical Engineering.


Vicky Chuck

Chief Financial Officer

As the Chief Financial Officer of the Cathay Subsidiary Services overseeing the 4 airline services subsidiaries including Cathay Cargo Terminal, Cathay Pacific Catering Services, HAS and Vogue Laundry, Vicky is responsible for overseeing and managing the financial matters of HAS, as well as assist in setting the strategic directions for HAS.

Vicky joined the Cathay Pacific as an internal auditor and gained extensive experience in the aviation industry for over 30 years. Vicky has left her career footprint across diverse positions in head office, outport and subsidiaries, including the Financial Controller of the Headland Hotel,  Cathay Pacific Catering Services and Air Hong Kong before her current appointment.

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Michelle Chu

General Manager Customer and Commercial

As General Manager Customer and Commercial, Michelle is responsible for managing a dedicated business service for sales and account management activities, commercial excellence, and market insights to support profitable business development for HAS


Michelle has extensive aviation experiences in both Hong Kong and the UK, and in the areas of cargo sales, inflight product development, and previously Cargo Partnership and Alliance at Cathay Pacific.


Xavier Wong

General Manager Operations

Xavier oversees the key activities of our company. His primary focus is on managing people, ensuring organizational growth, operational stability, efficiency, and delivering excellent customer service.


Xavier joined HAS in 2008, a year after completing his bachelor’s degree in computing. He gained experience in various roles in the aviation industry, and later pursued career progression outside HAS from 2015 to 2023. During this time, he also completed his MBA from Hong Kong Polytechnic University. Xavier's return to HAS marks a significant milestone in his professional journey.


Oliver Setchell

General Manager Procurement

As General Manager Procurement, Oliver is responsible for driving value creation by providing strategic leadership in procurement for HAS. This includes developing a procurement strategy to meet business goals, devise and implement category specific plans, and sourcing approaches to meet business needs.


Oliver joined Cathay Pacific in 2016 looking after airport commercial agreements and ground handling across the Group’s global network.

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Irene Tam

General Manager People

As General Manager People, Irene leads, develops, drives and implements different people strategies and action plans to contribute to sustainable business growth while coping with anticipated business challenges and opportunities, in the best interests of HAS needs.


Irene is an experienced professional who possesses a deep passion for the hospitality industry and the realm of people-centric business.


Ronald Choi

General Manager Planning and Digital

As General Manager Planning and Digital, Ronald is responsible for the strategic planning function, and digital strategy and oversight to support HAS’s business objectives.


Ronald has more than 25 years of experience in Aviation, includes IT and automation systems, manpower planning, material forecasting, consumption control, and the adept integration of digital innovations into business processes.

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George Au

General Manager Safety and Operational Risk Management

As General Manager Safety and Operational Risk Management, George is responsible for the overall co-ordination of safety and security, risk management, quality and business improvement, and sustainable development for HAS.


George has substantial work experience in Swire operating companies.  He has previously worked in Cathay Pacific Catering Services for 7 years, and before joining HAS, he led Quality, Safety and Sustainability in the Southeast Asia, Hong Kong and Taiwan (SEAHKT) region of Swire Coca-Cola.  He is a graduate of the Chinese University of Hong Kong with a degree in Biochemistry, and also obtained an Executive MBA degree from the Ivey School of Business, Western University.

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