Our leadership team
Agatha Lee
Chief Executive Officer
Agatha Lee is the Chief Executive Officer Subsidiaries of the Cathay Pacific Group. Her role covers HAS, Cathay Pacific Catering Services and Vogue Laundry Services, and her primary focus is ensuring our customers benefit from the high-quality support services of airport ground handling that our company provides.
Cheuk Lo
Chief Operating Officer
As Chief Operating Officer, Cheuk is responsible for all aspects of our company, ranging from organisational development and manpower planning to performance management, profitability and productivity, and customer service.
Cheuk joined Cathay Pacific Airways in 2002 and has worked in various roles in Hong Kong, Bangkok, Penang and Vancouver. Before joining HAS, he headed Cathay’s Customer Relationship team, looking after members and frequent flyers. He is a graduate of Queen’s University, Canada, where he obtained a Bachelor of Science degree in Electrical Engineering.
Mark Ng
General Manager Operations
Mark leads the Passenger Services and Ramp and Cargo Services teams in providing safe, reliable and impeccable services to our airline customers on the ground.
He has close to three decades of experience in the air cargo industry. He graduated from the Chinese University of Hong Kong with a BBA degree and then joined Dragonair as a management trainee. He has worked in a variety of roles across the Cathay Pacific Group including in airline planning, marketing and sales, cargo, and ground handling. He was Country Manager Korea for Cathay Pacific, before being seconded to HAS.
Janice Yip
Financial Controller
Janice is responsible for performance and KPI tracking, and partnering with stakeholders to safeguard the financial wellbeing and corporate governance of HAS.
She has more than 20 years of accounting and financial management experience, in both public accounting practice and commercial sectors – including four years with Cathay Pacific Airways. She holds degrees from the Chinese University of Hong Kong and the University of London and is a member of the Hong Kong Certified Public Accountants and the Association of Chartered Certified Public Accountants.
Johnny Li
Head of People
Johnny heads the People Department and is responsible for administration, human resources, and training and development of our people.
He started his career in the air cargo industry as part of the opening team at the second cargo terminal at Hong Kong International Airport in 1998. He switched to the hospitality industry in 2008, leading training and human resources for both international and local hotel chains, before returning to the air cargo industry as Head of People at HAS in March 2022.
David Chung
Head of Safety & Security
As Head of Safety and Security, David is responsible for all safety and security aspects of the company, ranging from occupational health and safety to aviation safety. He is also responsible for safety policies, safety and security management systems and their implementation.
David has been with HAS since 2008 and Cathay Pacific Services Limited since 2013. In the past, he has worked across various areas, including the business improvement unit, sustainable development, business support, quality and ramp service, training and development, and safety and security.
Kenneth Chan
Head of Engineering
As Head of Engineering, Kenneth leads a consolidated engineering team to provide integrated engineering services for the subsidiaries of Cathay Pacific Airways. More specifically, he manages the facility maintenance services for HAS.
Kenneth has around 30 years’ experience in engineering and the air cargo logistics industry. He started his career as an engineering graduate trainee, and later progressed to hold various managerial positions in the industry.
Ken Lu
Head of Information Management
Ken leads the team providing IT services, including solutions delivery and service support, at HAS.
He has more than 20 years of IT management experience in the air cargo industry: starting in 1998, he worked on developing IT solutions for Hong Kong’s air cargo terminals.
In 2007, he joined Cathay Pacific Airways to design, build, and operate IT systems for the Cathay Pacific Cargo Terminal. He took over IT team management at HAS in 2018.
Christy Lam
Head of Procurement
Christy leads HAS on all supplier- and procurement-related matters as Head of Procurement, and is accountable for the source-to-pay, end-to-end procurement process.
Christy has more than 19 years’ experience in the procurement field, with nine years in management roles across Cathay's subsidiaries. She also previously established guidelines for managing the sourcing, risk and commercial management and execution of all contracts for HAS.
Aldous Chung
Head of Quality
Aldous oversees the quality management system at HAS and reports to the Chief Executive Officer and Chief Operating Officer. He is also responsible for the Business Improvement Team, ensuring our company always delivers greater value to our customers.
Aldous has more than 30 years’ experience in the aviation and ground operations industry in Hong Kong and China.
Michelle Fok
Sustainable Development Manager
Michelle is the Sustainable Development Manager at HAS. She is a Certified Carbon Auditor Professional and Greenhouse Gas Verifier who holds a BSc and MPhil in Environmental Science, Policy and Management.
She has seven years of industry experience, spanning carbon accounting and management, sustainability performance analysis, waste management, environmental compliance (ISO14001 and 20121), green procurement, and various environmental awards and certifications. Previously, she was a senior consultant specialising in sustainability, overseeing regional projects and providing sustainability solutions for more than 3,000 companies per year.