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Assistant Operations Systems Development Manager


Ramp & Cargo Services / Operations Systems Development

Employment Type:

Job Reference No.:




  • Assist the team manager to manage all the vendors and system providers, and coordinate all activities related system implementation and change management.

  • Liaise with the external consultants, resource planning and operations sections to review and fine-tune the business systems, with the objective to enhance the end-to end business processes and improve overall efficiency.

  • Supervise the system trial runs, UAT and manage the execution with planned implementation activities.

  • Assist in business case preparation in partnership with business stakeholders driving and challenging assumptions as needed.

  • Working in conjunction with stakeholders to conceptualize and propose solution approaches.

  • Elicit requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, scenarios, and task and workflow analysis for major and minor projects.

  • Engage with stakeholders through the project lifecycle with clear & timely communications to ensure that requirements are delivered with common understanding.


  • Post-secondary or above with minimum 8 years airport operation working experience, including 3 years at supervisory level.

  • Familiarity with IT systems, and knowledge in business analysis or statistical modelling preferred.

  • Previous experience in project management and business process re-engineering.

  • Good Understanding of operations research, resource planning or preferred.

  • Good communication, interpersonal, presentation and negotiation skills.

  • Good command of spoken and written English and Chinese.

  • Able to work independently & under pressure.

How to Apply

Please send us your application with detailed resume by either:​

  1. Email to

We offer an attractive benefits package, including discretionary performance bonus, employee/dependent concessional travel scheme, employee/dependent medical scheme, attractive annual leave/holidays, airport/group staff discount, promising career opportunities, training/funding program, on-the-job training.
**Apply  to eligible positions**

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