Responsibilities
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Provide leadership to the ground operations team through clear communication. Able to motivate large teams and ensure all performance metrics are achieved and employee relations issues are minimized;
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Lead and manage ramp, cargo, baggage, load control, service control, flight dispatch & passenger services teams’ activities to meet all operational KPI’s
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Improve and drive operational performance, including enhancements in service level and productivity to meet company targets. Optimize the deployment of staff & ground service;
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Develop, implement and manage all operational workplace safety, security & environmental policies, and ensure compliance with all applicable regulations;
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Ensure all operational incidents and complaints are thoroughly investigated and mitigation plans are developed and implemented;
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Determine training needs and reinforce training programs to ensure a high level of excellence in safety and customer;
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Coordinate with People Department to manage organizational succession planning, capability development and employee relations;
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Collaborate with authorities and other departments to achieve a safe and secure working environment. Build a strong safety work culture.
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Complete other assignment allocated by COO.
Requirements
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University graduate in related discipline;
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Minimum 15-year experience in aviation industry including 10 years of management experience and 5 years at a major ground handling company;
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Excellent execution, communication and interpersonal skills. Cantonese speaking preferred;
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Strong business acumen, operational and negotiation capabilities;
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Must be able to pass a pre-employment, random Drug Screening and Background Check;
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Valid driver’s license.
How to Apply
Please send us your application with detailed resume by either:
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Email to recruit@cpcs.com.hk
We offer an attractive benefits package, including discretionary performance bonus, employee/dependent concessional travel scheme, employee/dependent medical scheme, attractive annual leave/holidays, airport/group staff discount, promising career opportunities, training/funding program, on-the-job training.
**Apply to eligible positions**
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