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Passenger Services Supervisor

Department:

Passenger Services Department

Employment Type:

Job Reference No.:

Permanent

-

Responsibilities

  • Responsible for the smooth handling of daily operations

  • Perform boarding gate/arrival duties, and assist tight connection passengers and protect passengers in the event of miss connection

  • Closely monitor the passenger flow at check-in counter and counter setting checking

  • Provide On Job Training and counseling to staff

  • Perform staff grooming

  • Conduct briefings and debriefings to Passenger Services Officer / Service Leader

  • Monitor staff job performance, upkeep and maintain staff morale

  • Handle passenger’s complaint

Requirements

  • HKCEE / HKDSE or above

  • Minimum 3 years experience and including 1 year at supervisory level in relevant field

  • Fluent in English & Cantonese and ability to communicate in Putonghua, other language is a preference

  • Independent personality with excellent and leadership skill

How to Apply

Please send us your application with detailed resume by either:

  1. Email to recruitment@has.com.hk

Enquiry:

Whatsapp: 9190 4717

We offer an attractive benefits package, including discretionary bonus, employee/dependent concessional travel scheme, employee/dependent medical scheme, attractive annual leave/holidays, airport/group staff discount, promising career opportunities, training/funding program, on-the-job training.
**Apply  to eligible positions**

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Information provided by applicants will be used for recruitment-related purposes only and will be handled in strictly confidential. Applicants not being invited for an interview within 6 weeks may be considered their applications unsuccessful. All information regarding unsuccessful applicants will be deleted from our files after 2 years.

Read more about Personal Information Collection Statement.

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