Responsibilities
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Responsible for the smooth handling of daily operations
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Perform boarding gate/arrival duties, and assist tight connection passengers and protect passengers in the event of miss connection
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Closely monitor the passenger flow at check-in counter and counter setting checking
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Provide On Job Training and counseling to staff
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Perform staff grooming
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Conduct briefings and debriefings to Passenger Services Officer / Service Leader
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Monitor staff job performance, upkeep and maintain staff morale
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Handle passenger’s complaint
Requirements
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HKCEE / HKDSE or above
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Minimum 3 years experience and including 1 year at supervisory level in relevant field
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Fluent in English & Cantonese and ability to communicate in Putonghua, other language is a preference
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Independent personality with excellent and leadership skill
How to Apply
Please send us your application with detailed resume by either:
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Email to recruitment@has.com.hk
We offer an attractive benefits package, including discretionary performance bonus, employee/dependent concessional travel scheme, employee/dependent medical scheme, attractive annual leave/holidays, airport/group staff discount, promising career opportunities, training/funding program, on-the-job training.
**Apply to eligible positions**
Applicant Privacy Policy
Information provided by applicants will be used for recruitment-related purposes only and will be handled in strictly confidential. Candidates not notified within six weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. Read more about Personal Information Collection Statement.