Responsibilities
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Responsible for the smooth handling of daily operations.
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Perform boarding gate/arrival duties, and assist tight connection passengers and protect passengers in the event of miss connection.
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Closely monitor the passenger flow at check-in counter and counter setting checking.
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Provide On Job Training and counseling to staff.
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Perform staff grooming.
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Conduct briefings and debriefings to Passenger Services Officer / Service Leader.
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Monitor staff job performance, upkeep and maintain staff morale.
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Handle passenger’s complaint.
Requirements
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HKCEE / HKDSE or above
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Minimum 3 years experience and including 1 year at supervisory level in relevant field.
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Fluent in English & Cantonese and ability to communicate in Putonghua, other language is a preference.
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Independent personality with excellent and leadership skill.
How to Apply
Please send us your application with detailed resume by either:
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Mail to People Department, Hong Kong Airport Services Ltd., 4/F, Cathay House, 11 Tung Fai Road, Hong Kong International Airport, Lantau, Hong Kong.
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Fax to 2928 3170.
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Email to recruitment@has.com.hk
We offer an attractive benefits package, including discretionary performance bonus, employee/dependent concessional travel scheme, employee/dependent medical scheme, attractive annual leave/holidays, airport/group staff discount, promising career opportunities, training/funding program, on-the-job training.
**Apply to eligible positions**
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Information provided by applicants will be used for recruitment-related purposes only and will be handled in strictly confidential. Applicants not being invited for an interview within 4 weeks may be considered their applications unsuccessful. All information regarding unsuccessful applicants will be deleted from our files after 2 years. Read more about Personal Information Collection Statement.