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Passenger Services Supervisor


Passenger Services Department

Employment Type:

Job Reference No.:




  • Responsible for the smooth handling of daily operations.

  • Perform boarding gate/arrival duties, and assist tight connection passengers and protect passengers in the event of miss connection.

  • Closely monitor the passenger flow at check-in counter and counter setting checking.

  • Provide On Job Training and counseling to staff.

  • Perform staff grooming.

  • Conduct briefings and debriefings to Passenger Services Officer / Service Leader.

  • Monitor staff job performance, upkeep and maintain staff morale.

  • Handle passenger’s complaint.


  • HKCEE / HKDSE or above

  • Minimum 3 years experience and including 1 year at supervisory level in relevant field.

  • Fluent in English & Cantonese and ability to communicate in Putonghua, other language is a preference.

  • Independent personality with excellent and leadership skill.

How to Apply

Please send us your application with detailed resume by either:

  1. Mail to People Department, Hong Kong Airport Services Ltd., 4/F, Cathay House, 11 Tung Fai Road, Hong Kong International Airport, Lantau, Hong Kong.

  2. Fax to 2928 3170.

  3. Email to


Whatsapp: 9190 4717

We offer an attractive benefits package, including discretionary performance bonus, employee/dependent concessional travel scheme, employee/dependent medical scheme, attractive annual leave/holidays, airport/group staff discount, promising career opportunities, training/funding program, on-the-job training.
**Apply  to eligible positions**

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Information provided by applicants will be used for recruitment-related purposes only and will be handled in strictly confidential. Applicants not being invited for an interview within 4 weeks may be considered their applications unsuccessful. All information regarding unsuccessful applicants will be deleted from our files after 2 years. Read more about Personal Information Collection Statement.

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