Responsibilities
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Accountable for carrying out and assist the Passenger Services Supervisor in monitoring the Passenger Services team and ensuring quality customer services is provided
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Provide passenger reception and check-in services to our clients and assist junior officers
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Assist supervisors in ensuring tidiness of counter areas and smooth operations
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Supervise check-in service at check-in counter / in-town check-in counter / transfer desk counter / Skypier counter
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Assist counter supervisors in ensuring all Passenger Services Officers comply with new handling requirements of customer airlines if any
Requirements
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HKCEE / HKDSE or above
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Good command of both written & spoken in English and Chinese, including Mandarin
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Minimum 2 years relevant experience and able to work independently
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Acquired two or above check-in system skills is preferable
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Mature with good interpersonal skills, and be dedicated to providing high levels of customer service
How to Apply
Please send us your application with detailed resume by either:
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Email to recruitment@has.com.hk
We offer an attractive benefits package, including discretionary performance bonus, employee/dependent concessional travel scheme, employee/dependent medical scheme, attractive annual leave/holidays, airport/group staff discount, promising career opportunities, training/funding program, on-the-job training.
**Apply to eligible positions**
Applicant Privacy Policy
Information provided by applicants will be used for recruitment-related purposes only and will be handled in strictly confidential. Candidates not notified within six weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. Read more about Personal Information Collection Statement.