Responsibilities
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Accountable for carrying out and assist the Passenger Services Supervisor in monitoring the Passenger Services team and ensuring quality customer services is provided
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Provide passenger reception and check-in services to our clients and assist junior officers
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Assist supervisors in ensuring tidiness of counter areas and smooth operations
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Supervise check-in service at check-in counter / in-town check-in counter / transfer desk counter / Skypier counter
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Assist counter supervisors in ensuring all Passenger Services Officers comply with new handling requirements of customer airlines if any
Requirements
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HKCEE / HKDSE or above
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Good command of both written & spoken in English and Chinese, including Mandarin
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Minimum 2 years relevant experience and able to work independently
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Acquired two or above check-in system skills is preferable
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Mature with good interpersonal skills, and be dedicated to providing high levels of customer service
How to Apply
Please send us your application with detailed resume by either:
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Email to recruitment@has.com.hk
We offer an attractive benefits package, including discretionary bonus, employee/dependent concessional travel scheme, employee/dependent medical scheme, attractive annual leave/holidays, airport/group staff discount, promising career opportunities, training/funding program, on-the-job training.
**Apply to eligible positions**
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Information provided by applicants will be used for recruitment-related purposes only and will be handled in strictly confidential. Applicants not being invited for an interview within 6 weeks may be considered their applications unsuccessful. All information regarding unsuccessful applicants will be deleted from our files after 2 years.
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