News

12 December 2024 It was a pleasure to host a delegation from Shanghai International Airport Services Company Limited (SIAS) in Hong Kong, for a collaborative exchange focused on enhancing passenger service handling. This initiative underscores our commitment to operational excellence and continuous improvement. We look forward to sharing insights, practices, and innovative strategies that will elevate the passenger experience at Hong Kong International Airport, Shanghai Pudon

5 December 2024 Rolling out the very first Seatbelt Reminder Monitoring System on our shuttle buses! Hong Kong Airport Services Limited is proud to be the first operator at Hong Kong International Airport to implement this initiative. The system features real-time monitoring that displays seatbelt statuses, along with trilingual audio reminders (English, Cantonese, and Putonghua) to ensure everyone buckles up for a safe and comfortable ride. We are committed to making every j

28 November 2024 2024 has been a fruitful year for HAS by Cathay, highlighted by the unveiling of our new brand logo. This year, we've successfully scaled up our operations – handling tremendous volume of departures flights, baggage, and cargo. Our commitment to leveraging innovation and expertise has ensured that we continue to meet the high standards of service expected at Hong Kong International Airport. We celebrated our achievements at a wonderful annual dinner themed "S

25 November 2024 We are excited to announce the launch of our new brand logo, HAS by Cathay, on 1st December. The refreshed logo strengthens our ties with the Cathay Group and highlights our collective expertise. The new logo symbolises our dedication to serving a diverse clientele — from premium airlines to low-cost carriers and freighters. We are excited to embrace the opportunities presented by the third runway at Hong Kong International Airport, which will expand our reac

24 September 2024 We are thrilled to be awarded the  HKMA  Special Award “Excellence in Performance Improvement”, that recognises our commitment to nurturing operational leaders through our comprehensive Passenger Services Operational Leadership Programme. This programme is designed to build for best practices to provide customer services, equipping our leaders with in-depth knowledge of operational processes, regulations, and coaching skills. It fosters our colleagues to ado

5 September 2024 Award recognises company’s excellence in aviation industry     A commitment to providing leading ground-handling services, safety and sustainability were the key reasons behind Hong Kong Airport Services (HAS) taking the “Excellence Award – Aviation” in the Hong Kong Business National Business Awards 2024.   The largest ground handler operating at Hong Kong International Airport (HKIA), HAS has worked tirelessly to establish itself as the leader in providing

19 August 2024 A warm welcome to A.P. Moller - Maersk! We are delighted to be appointed as the ground handling agent for Maersk Air Cargo, ensuring smooth operations for their inaugural flight that commenced on July 26 at Hong Kong International Airport. As the largest and most comprehensive ground handling service provider in Hong Kong, we look forward to a successful collaboration with Maersk Air Cargo, supporting their commercial charter flight operations and contributin

8 August 2024 We are pleased to be awarded the "Joyful@Healthy Workplace Best Practices Award - Outstanding Award" at 19th Occupational Health Award! This recognition highlights our commitment to promoting a safe, healthy, and joyful work environment for our people. To release staff working pressures and help them build a balanced life, we have developed various activities every month focused on ‘Healthy Eating’, ‘Physical Activities’ and ‘Mental Well-being’ such as daily str

2 August 2024 We are delighted to welcome STARLUX Airlines to Hong Kong on 16 July! As STARLUX Airlines' ground handling agent, we witnessed the inaugural flight received a water salute to celebrate the launch of their new double daily Hong Kong-Taipei service. We look forward to providing STARLUX Airlines excellent ground handling. Here's to new horizons and continued growth of Hong Kong’s aviation sector!

5 July 2024 We are pleased to announce our expanded partnership with AirAsia, The World’s Best Low-Cost Carrier 2024 and also for 15 consecutive year by Skytrax Awards! In addition to AirAsia X, starting from 1 July 2024, we are the exclusive ground handling agent for AirAsia, Thai AirAsia and Philippines AirAsia flights in Hong Kong. HAS looks forward to supporting AirAsia's growth and providing efficient ground handling services that minimize turnaround times for both pass