News

13 October 2025 At HAS by Cathay, nurturing the next generation of aviation professionals is at the heart of our commitment to operational excellence. As part of the Cathay Subsidiary Services Graduate Trainee Programme, Benedict, Jeff and Toby have now joined our team. Throughout the comprehensive three-year programme, the graduate trainees will be equipped with hands-on ramp and passenger service experience, while developing essential skills in safety, teamwork and operati

26 September 2025 We are proud to be one of the first operators of Terminal 2 (T2) at Hong Kong International Airport (HKIA) with the relocation of shuttle bus service terminal. The T2 expansion enables full-fledged passenger services for both arrivals and departures, ensuring a seamless and elevated travel experience for all, which is in line with our dedication to moving people safely and professionally. Our shuttle bus service, which caters for around 3,000 passengers dail

6 May 2025 We are delighted to share our recent achievements at the 2024 Customer Service Excellence Programme (CSEP) at Hong Kong International Airport (HKIA), underscoring our commitment to exceptional customer service as a leading ground handler at HKIA. A major highlight was winning the Best Check-in Service Award for Check-in Efficiency, which reflects our commitment to providing swift and seamless check-in experiences, demonstrating our focus on efficiency and customer

2 May 2025 We are very grateful that the Chief Executive, Mr. John Lee, graced our colleagues working on the ramp with his presence. Extending his warm Labour Day greetings, he expressed his sincere appreciation for their invaluable contributions. The visit was an inspiring and encouraging experience for our team, boosting their morale and reaffirming the importance of their hard work. During his visit, our colleagues at Hong Kong Airport Services Limited (HAS by Cathay) shar

10 Apr 2025 It is a moment of pride for Hong Kong Airport Services Limited (HAS by Cathay) as we celebrate our achievements at the Airfield and Baggage Hall Safety Campaign 2024, highlighting our dedication to safety excellence. Our Accident Risk Management System (ARM), a cloud-based platform with live data installed across all buses and minibuses, has clinched the Airfield Safety Innovation Challenge – Best Safety Innovation Excellence Award. This real-time data system util

19 March 2025   Hong Kong Airport Services Limited (HAS by Cathay) and Cathay Cargo Terminal today announced they have jointly commenced piloting the use of Hydrotreated Vegetable Oil (HVO) as an alternative fuel for Ground Service Equipment (GSE), underscoring both companies' commitment to decarbonisation.   HVO is a renewable diesel alternative that offers a cleaner combustion process, reducing over 80% of lifecycle carbon emissions compared to traditional diesel fuel. HAS

8 March 2025 At Hong Kong Airport Services Limited (HAS by Cathay), we are committed to fostering an inclusive workplace where diverse talent can flourish. This International Women’s Day, we proudly highlight the achievements of our all-female team that successfully managed two flights, showcasing their exceptional skills and dedication to ensuring seamless operations. Their exceptional teamwork and professionalism underscore the critical role of our female colleagues in esta

28 February 2025 Hong Kong Airport Services Limited (HAS by Cathay) is thrilled to have participated in the HKIA Community Cycling & Running Competition 2025, commemorating 100 years of Hong Kong Airport Development. This exciting event brought together nearly 1,000 participants from 24 airport-related organizations for dynamic relay races featuring cycling machines, treadmills, and other physical challenges. Over 100 airport staff from the Kai Tak and Chek Lap Kok eras also

27 February 2025 Congratulations to our teammate Cyrus Law, a Service Leader in the Passenger Services Department who has received the Surprise Praise Outreach recognition in the “Say Smile @ the Airport” campaign! Every smile is more than just a gesture; it represents our unwavering dedication to helping customers and commitment to service excellence. Cyrus’s professionalism has garnered him heartfelt praise from customers, who appreciated his support during challenging time

23 January 2025 At Hong Kong Airport Services Limited, safety and security are not just priorities; they are our core values. We were honoured to collaborate with the Hong Kong International Airport's Airline Operators Committee (AOC) and Aviation Security Company Limited (AVSECO) to successfully conduct three successful roadshows on the Security Awareness Charter across various stations, engaging over 500 of our dedicated frontline members to promote airport security awarene